Closing the Gap Between Strategy and Execution

When I began my startup advisory consultancy in 2019, I literally had less than 100 connections on LinkedIn. Thanks to Richard's strategic guidance, I managed to grow my LinkedIn professional profile and presence to over 20k followers in about 2+ years. During COVID, this was key in establishing a high quality international network of collaborative partnerships & relationships, resulting in revenue generating projects.

I had the privilege of working closely with Richard Mayne during the conceptualization and launch of the Startup Zodiac diagnostic tool. Richard's expertise was invaluable in guiding us through the intricate process of positioning our product in the market. His insights on message framing were strategic and rooted in a deep understanding of our target audience. What sets Richard apart is his ability to provide a unique perspective from the customer's angle, ensuring that our tool was not just technically sound but also resonated with our users. I wholeheartedly recommend Richard to any team or project seeking a seasoned professional with expertise in sales growth, profit maximisation, customer engagement/experience.

I engaged Richard to help grow my catering business at the start of this year. Richard understands the industry and possesses a very strong business acumen. He was able to sit down with me and go right through my business; pointing out areas where I can grow and helping me fully understand every aspect that affects my top and bottom line. Richard was able to help me better understand my customers' underlying needs and demonstrate how to help them sell more and thereby make them happier to buy more from me. Through Richard's involvement, I am rapidly increasing my production capacity to cope with the growing demand from my customers. Having this outside expert advice has already helped me increase my revenue by 132% and my bottom line by 157%.

Richard directly contributed to an increase of 47% in Revenue and a 23% decrease in costs thanks to his creative approach in developing areas of the business. We are currently working with Richard for one of our biggest projects on Singapore East Coast where we are drawing on his skills to help assist us in the setting up, development and marketing of this location.

Richard is one of the most valuable people I've ever worked with. His hands-on approach to ensuring profitability is absolutely brilliant. Richard provided outstanding results for Spotlight as well. His leadership and organizational skills have been invaluable to the company. Richard always maintains very good relation with the team. His down-to-earth character won him the respect of the staff and team. Proactive, ambitious, committed and broadminded. Richard leads by example and many people at Spotlight find his enthusiasm and dedication both inspiring and motivating. Delivering results. That's Richard's way.

Richard is one of the most brilliant Retail Leaders I had the privilege to cross paths with. On top of being an excellent communicator, his commitment to getting results is clearly outstanding, as well as his ability to think outside the box. I was really impressed by his experience and expertise in Change Management, Retail Strategy, Revenue Optimisation, Team Management, and Megastore Openings. I would personally recommend any company serious about bringing its business to the next level to get in touch with him.

Richard is a very talented, energetic and enthusiastic professional. He is extremely customer focused and really understands marketing and how to utilize it to the greatest advantage.

Richard was very efficient and capable during his stint at Harvey Norman Malaysia. He learnt and understood the local market and adapted the relevant business strategies to ensure success, profitability and sustainability. Richard managed his department's operations, sales, marketing as well as subordinates very well. He is highly qualified and capable and would be an asset to any organisation.