Welcome!​

I’m Richard Mayne, Retail & CX Consultant

Helping You Make Better Retail Decisions​

With over 24 years of experience in retail and customer experience consulting, I assist businesses in optimizing operations, enhancing customer satisfaction, and driving sustainable growth. Let’s transform your retail strategy together.

Richard

How I Can Help​

At Mayne & Loh, we specialize in providing tailored retail consulting solutions that enhance customer experience, optimize operations, and drive sustainable growth

Bridging a clear path from the boardroom to the shop floor, we ensure that strategic decisions are effectively executed at every level of your business.

Optimizing Retail Strategies

We work closely with leadership teams to develop innovative strategies that improve overall business performance, increase margins, and align with market trends

Enhancing Customer Experience

Our customer experience programs focus on transforming customer interactions, ensuring satisfaction, loyalty, and long-term success.

Consulting
Services

Retail Strategy & Transformation

We help businesses develop comprehensive retail strategies that drive growth, optimize operations, and enhance customer satisfaction.

Customer Experience (CX) Optimization

Tailored solutions to improve customer engagement, leading to higher satisfaction and retention.

Digital & Social Transformation

Leverage digital tools to streamline processes and build stronger customer relationships.

Ecommerce Solutions

Boost your online presence with seamless, user-friendly ecommerce experiences.

Retail Operations Excellence

Achieve operational efficiency through inventory management and supply chain optimization.

Discover how Mayne & Loh can help your retail business thrive with innovative strategies and customer experience solutions tailored to your needs. Learn more about our services and how we can support your growth.​
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About

I Deliver Measurable Results​

With over two decades of experience, I specialize in helping retail businesses optimize operations, improve customer experience, and drive profitability. My strategic approach ensures that each solution is tailored to your unique business needs, delivering measurable and sustainable results.

Bridging a clear path from the boardroom to the shop floor
Contact

+65 8453 7610
[email protected]

Address

100D Pasir Panjang Rd
#05-03 Meissa S118520

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