Who I Am

About me

Retail and Customer Experience Consultant​

Accomplished executive leader with over 24 years of experience driving revenue growth, operational efficiency, and strategic transformation across Southeast Asia’s retail sector.

I build a conduit between the board room and your shop floor to deliver Measurable Results​.​

As a visionary leader with a strong track record of success in retail management, I excel in delivering strategic growth and operational excellence across diverse markets. With extensive experience leading cross-functional teams, I have driven transformation through data-led decision-making, customer-centric strategies, and an unwavering commitment to achieving business goals.

My expertise spans retail operations, strategic planning, market expansion, and technology integration, enabling businesses to stay ahead in highly competitive environments. I have successfully managed large-scale operations, enhanced customer experiences, and implemented innovative solutions that drive both top-line and bottom-line growth.

A trusted leader and advisor, I am adept at navigating complex challenges, fostering collaboration across all levels of an organization, and consistently delivering measurable outcomes. I am passionate about driving continuous improvement, leveraging insights, and ensuring businesses remain agile and future-ready in today’s fast-evolving retail landscape.

Our Focus –

Mission &
Vision

Mission

Empowering retail businesses to achieve operational excellence and strategic growth.

At Mayne & Loh, we partner with boards and leadership teams to create robust retail strategies that maximize margins, build strong employee engagement, and deliver exceptional customer experiences. Our approach ensures that every aspect of the business is aligned to drive both profitability and long-term success.

Vision

To lead the transformation of retail through empowered teams and customer-first innovation.

We envision a future where retail businesses thrive by cultivating outstanding employee experiences and creating lasting value for their customers. By working alongside boards and leadership, we will shape the retail landscape with a focus on operational excellence, innovative customer strategies, and sustainable business growth.

Contact

8453 7610
[email protected]

Address

100D Pasir Panjang Rd
#05-03 Meissa S118502

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